Contact Us

We’re Here to Help

Have a question about your order, our products, shipping, or returns? Our customer support team is happy to help.

Send us a message using the contact form below, and we’ll get back to you as soon as possible.

Customer Support

coolnestpets@gmail.com

Response Time
We typically respond within 24–72 business hours.

Need Help With an Order?

Please include your order number and the email address used at checkout so we can assist you faster.

Business Hours

Monday – Friday
11:00 AM – 7:00 PM EST

We appreciate your business and look forward to helping you!